Creating an Incident using What3Words

Modified on Thu, 14 Apr 2022 at 09:46 PM

With the 3 word address in hand, you can now inform Dispatch of your precise location via PTT or by message.

Dispatch can now create an incident based on the location detailed by what3words.


From Dispatch you can create the incident as normal, but in the location section select the what3words tab.



In the what3words tab, type in the 3 word address for the incident.


When you're done, click 'Create Incident'.


Dispatch will now create an incident at the location detailed in the 3 word address. This can now be assigned and acted upon as normal.



If, for whatever reason, the incident location needs to be moved, the incident location can be updated by editing the incident details or by manually dragging the incident icon on the map.



However the location is updated, the what3words location will always be updated in the incident information panel.


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