Setting User on Handset

Modified on Fri, 29 Apr 2022 at 08:17 AM

 If you haven’t created any Users or Channels for your organisation yet, please see our articles on creating user and channels in the Dispatch section before proceeding.



To sign your handset in, first navigate to the Terminals section of the BroadNet Portal. 

In the list of terminals, find your desired Users NETID  and select the QR code symbol under the Net ID column.



You will now be presented with a window displaying a QR code and a Hex code. We will use these in a moment.



On your handset, press and hold the title bar (or the # key) until the PTT menu appears.


In the PTT menu, select ‘Set User’.


From this window, you have the option of scanning in the QR code using the handset’s inbuilt camera (if it has one) or entering the network ID code manually.

To scan the QR code, select ‘Scan QR’ and wait for the camera window to appear. Next hold the handset up to the screen where the QR code is displayed, and align the QR code with the on screen markers.

This process should only take a moment. If you are having trouble scanning the QR code please check your handset’s network connection or enter the network ID manually.

To enter the code manually, type the Hex code listed underneath the QR Code in the Portal into the Network ID section and then select 'Done'.


After a few moments, your handset should sign in and display your current username at the bottom of the screen.

Congratulations - you are now ready to begin communicating with other PTT users on your network!

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