Modifying Subscriptions

Modified on Thu, 14 Apr 2022 at 09:46 PM

BroadNet's subscription handing scales effortlessly to meet your needs.


Please note: Subscription changes can only be made by the organisation owner.


To update your subscription, first navigate to the Subscriptions section of the BroadNet Portal.Subscription__1_.png


Here you should see two boxes that detail your Current Allowance (how many subscriptions you have). If these currently say NONE, please see our article on setting up subscription.


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Now scroll down to find a button labelled "Upgrade Subscription" and click it.


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PTT Upgrade


In the PTT Subscription Upgrade section, you can now enter the total number of PTT subscriptions you need. (e.g. If you need 7 terminals working, you'll need 7 subscriptions).


If you already have subscriptions and are upgrading or downgrading, please remember to enter the new total number of subscriptions you require. (e.g. Currently running with 7 subscriptions but need to add 3 more, you would enter 10 as the new total).


To continue, click Setup Payments.


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CSN Upgrade


In the CSN Subscription Upgrade section, you can now enter the total number of CSN subscriptions you need. (e.g. If you need 7 terminals with CSN, you'll need 7 subscriptions).


If you already have subscriptions and are upgrading or downgrading, please remember to enter the new total number of subscriptions you require. (e.g. Currently running with 7 subscriptions but need to add 3 more, you would enter 10 as the new total).


To continue, click Setup Payments.


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You will now be directed to confirm pay for your new subscriptions through Stripe.


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At BroadNet we value your security, and do not store any card details - all payment handling is done through Stripe.


Once your payment has been completed and processed, your Current Allowance should update to reflect your new subscription totals.


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